The JR Pass is the ideal travel solution and the best way to discover Japan by train. Economical and simple to use, the JR Pass gives you access to the JR network nationwide and is a lot cheaper than buying individual train tickets.
Get the maximum out of your JR Pass: for the price of a return ticket Tokyo-Kyoto, visit the rest of Japan free for 7 days!
what are the advantages of a green pass?
The 'Green Pass' entitles you to travel in the 'Green Car', the equivalent of our 1st class, on all valid Shinkansen (so except Nozomi and Mizuho) and certain fast lines.
The Green Japan Rail Pass is not often used by foreign travellers but, considering the comfort it offers, the space, the hot towel (oshibori) and even free drinks you receive on some routes, it is good value for money.
Buying the Green Japan Rail Pass is a good idea if you are planning on travelling during busy times (May, August and September) because, in addition to the fact that there is more space allocated to each traveller, the Green cars are generally less busy giving you more of a chance of reserving a seat.
Who is eligible for the Japan Rail Pass?
To use the Japan Rail Pass it is necessary to:
be a non-Japanese national
enter Japan with the status ‘Temporary Visitor ‘ which is an authorisation for people visiting Japan for tourism and staying for less than 90 days
be visiting for a touristic stay.
Therefore, the following people are not eligible to use the Japan Rail Pass:
From June 2020 the Japan Rail Pass is changing, but the price and the concept remain the same! You will still have unlimited travel on JR trains for 7, 14 or 21 days but the JR Pass is becoming even more practical:
addition of a QR code will allow you to use automatic gates for quicker access to station platforms,
you can reserve your seats free of charge at automatic ticket machines, in addition to JR ticket offices, for guaranteed access to the train you want.
Available now from Japan Experience!
conditions of the jr pass
The voucher can be exchanged for a 3-month period following the date of issue.
To exchange the voucher for the Japan Rail Pass you will need your passport.
The activation date of the pass, once the pass has been exchanged, can no longer be changed.
The Japan Rail Pass is not valid on private (non-JR) railway lines such as: Hakone-Tozan, Nankai Koya, Fujikyu, Kitakinki-Tango. Some JR trains do travel over non-JR tracks and JR Pass holders are required to pay a supplement for this part of the journey (either on board or at the station).
With the Pass, no additional fee is required when reserving seats in Japan.
To access the platforms, show your pass and/or your ticket to the JR staff located at the gate to the platform.
To reserve a seat, go to see the agents at the the ticket office.
It is a personal pass. Always carry your passport along with the Pass! Station staff may check it.
The voucher is refundable for one year.
The pass can be refunded if it has never been used at the ticket offices.
JR East Pass is only refundable once the pass has become invalid; Three months after the issue date.
A cancellation fee of 15% of the value of the pass, will be retained (unless you selected the JRP Assistance).
No refund is possible for a pass for which the date of validation has expired.
No refund is possible for a lost or stolen pass.
Please note that unused JRP Vouchers can only be refunded when successfully returned to any of our reception offices within 365 consecutive days from the purchase date. Delivery issues will not constitute an exception so please allow sufficient time to organise your return as we are unable to offer any extensions. To be eligible for a partial refund, we must receive the unused voucher within the agreed timeframe.