***\nIt was really good experience, we saved a lot of money getting the JR pass, we have traveled safe and fast all around Japan. We also used JR lines in Tokyo, Kyoto and Osaka, I was almost forgot about Narita Express, the best link between Narita Airport and Tokyo. Its worthy!
We saved a ton of money utilizing the JR Pass. It was confusing at times what cars we could get on, but we did it. The cars were so clean and the workers were very helpful in guiding us.
Overall experience was excellent, the early morning arrival in Tokyo at Haneada Airport the wait for the office to open and number of people waiting was an unpleasant part of the journey.
We like the 15 day regional pass because we can travel within one region and visit 3 or 4 places in 10 to 15 days.
JR Pass is a great opportunity for tourists in Japan, this could be even better if we could customize more the duration of it (16 days, etc.)
This is the 2nd time I have purchased Jr Pass from your website. Everything was very easy to navigate on the website. Once I have made my decision which ones to purchase, the rest of the process was very simple. And the vouchers came in quickly. Very satisfied with your service.
Very easy to use.
It would be better if you didnt have to use in consecutive days but could use ten that way or have a day or two extra days like 7 days you can use the pass but ten days to use the 7 days off pass
The best transportation ever
Very easy to order online and delivery is always within a few days. I have recommended your company to my family and friends and they have all ordered the rail pass online.
We found the JR pass an invaluable part of our recent travels around Japan, it was very easy to use and we certainly got our money's worth out of it.
Excellent when you know how en where you use it for. Still needed a seperate card. \nWish it could be combined with metro card.
Booking of the tickets online is easy and smooth. Upon arrival at Kansai airport, it is easy to locate the Japan Rail Pass booth. But the processing of the tickets was a bit slow. We had to wait quite a while for the staff to verify our booking
We went from Tokyo to hake to Kyoto to Osaka, and then finally back to Tokyo. All the trips were covered on the Japan Rail Pass and redeeming it and using it was very easy. I strongly recommend using the Hyperdia app and setting it to show JRP-eligible trains. So easy.
I traveled with my wife in Japan for 10 days. Tickets have been purchased through this site. Delivery to Moscow took about 3-4 days. Very satisfied with the service, thank you very much. We hope to return to Japan more than once.
Using the rail pass was very easy. Station workers were very helpful whenever we had questions, and the ticket booth workers often paused their work to let us by (since we were so quick).
Pass was easy to obtain in the Haneda airport upon arrival and the employees in the ticket office gave clear instructions how to get from the airport to our hotel - very helpful. It was very easy to pass through the ticket gates. Even when we missed a train obtaining a new ticket was simple!
Very good for the price, if it could cover all underground in Tokyo that would be great.
A very attractive and crystal clear website where one can easily find the most suitable pass. Easy ordering procedure. Safe and prompt delivery. Feels as fully worth my trust.
The rail pass was a wise use of time and money. It was surprisingly easy to navigate the *** railway system.
The contacts were very good. I've gotten a lot of imformations und very good and helpful answers on my questions.
The JR Pass was a great investment for my trip! So worth it. I visited Kyoto, Kobe, Nara, Uji, Osaka, and Tokyo in less than 10 days! The only difficult part was in Tokyo - so many different rail lines, I was losing track of when to use the pass and when not.
Reliable, fast, convenient and affordable way to travel in Japan.
The Hikari schedule was not clear. It was difficult to determine which train was fastest to take us from Kyoto to Odawara. It was not clear to us which trains were express and which ones stopped at Hikari.
The Japan Rail pass is a great service. I only had one complaint: The procedure to activate the pass was a little difficult. There was a lot of paperwork
The pass made it very easy to navigate throughout the country. There was no trouble when using the JR rail system.
The service provided by the staff as well as the convenience and efficiency of the trains is remarkable. The green car was highly comfortable and a pleasure to travel in.
Smart service, good railway network, good trains, always on time
The train was clean and prompt. We appreciate the opportunity to see many cities at a great price.
Riding the Shinkansen from Tokyo to Kyoto and back was a great experience, thanks to the JR Pass we were all set for travel and didn't need extra tickets. If the weather is good, Mt Fuji can be seen while traveling!
It would be much nicer if there was an electronic version
Careful, you can only activate this while JR travel agency offices are open, which can be quite late during the holidays (10AM) so don't think you can catch a 7am train and start sightseeing. Other than that it works great.
Very easy, worked great!
it was easy to use, convenient, widely accepted. People on gates were friendly. Would greatly recommend.
I found almost all aspects of using the Japan Rail Pass easy, however I would like the ability to use a computerized kiosk to ride the Shinkansen instead of having to go to the counter every time.
This transaction went as smooth as can be. They shipped the exchange vouchers out to me, next day and when it came time to redeem them in Japan, everything was perfect. I will use again with zero hesitation.
Very simple and straight forward process. No complaints!
Five stars would've been given if there was a way to get a it reprinted if you forget your physical rail pass, now a friend had to buy a new one.
Fair price, quick delivery, quality product. No real issues.
Worked as adverstised. Made travel through Japan easy
The entire experience was extremely pleasant. The efficiency, convenience, speed, and service are top notch. Keep up the great work!
Traveled with my wife and it was very convenient. Not only did it save money but it saved time and hassle trying to buy a ticket each time we traveled.
The rail pass was well worth the price I spent for it. I knew I would be trying to see as much of Japan as possible in the week I was there and this saved me a bundle. I saved about *** or more by purchasing the rail pas for myself and my wife. Using the pass was fairly easy.
The value was great and the trains perfect. My dissatisfaction stems from not being able to select seats online or via a mobile app. It added a great deal of stress to my travels, especially during Golden Week.
Asking foreigners on how to improve Japan is like asking people from the stone age to do tech support.\n\nYour country cannot be improved by us. We have so much to learn before we get to where you are now.
Perhaps the pass can be computerised
My wife and I had a excellent experience using the JR pass easy to use We will be returning to Japan in March and will be using JR rail pass again 5 ??????????
Very good service! Would highly recommend. Pocket wifi is also essential with the pass for use of Google maps
4,8 / 5
42359 Reviews eKomi